Largo NORD
Visit our gallery at largonord.com.
Visit the galleryVisit our gallery at largonord.com.
Visit the galleryTerms of Service
These terms explain how to buy from Largo NORD, what to expect from our artworks and how we handle delivery, returns and problems with a purchase. Our Delivery and Returns policy is part of these terms.
Largo NORD ApS
Borresøvej 27, 3.3, 8240 Risskov, Denmark
CVR: 46718658 · VAT number: DK46718658
Email: contact@largonord.com · Telephone: +45 50 39 36 72
“We”, “us” and “the gallery” mean Largo NORD ApS. We are the seller you buy from, including when we sell a work on behalf of an artist, collector or another owner. Contact us about payment, delivery, returns and complaints.
We welcome private and business customers. In these policies, a “consumer” means someone buying mainly for personal use rather than for their business or profession. Some rights provided by law apply only to consumers. Our voluntary extended 30-day return offer is also available to business customers.
The terms given to you before buying apply to your order. Later changes apply to future orders. We provide information in English and Danish. The law and any personal promises we made to you will always overrule these Terms and conditions, unless explicitly stated otherwise in the law or the promise.
Our photographs and scans show the actual artwork for sale, unless explicitly stated otherwise. We do not retouch the artwork to hide damage or change its condition. The images of unframed graphic artworks in most cases have their sides cropped by up to 3mm, which enables you to view the artwork in the way that you will observe it once framed with a passepartout. Backgrounds, shadows and frame illustrations may be added or adjusted to present the work.
Paintings and sculptures are generally individual works. Graphic art is made in editions, and we normally offer one impression from a particular edition. We examine works with reasonable care before offering them for sale. Information about the artist, date, technique and other details comes from the work, our examination and relevant records. We make clear when a detail is uncertain or estimated.
Pre-owned works may show signs of age and handling. In rare cases, paper edges may be crumpled or have other light damage. Damage to the edges is usually hidden by the frame or passepartout when the work is framed.
Damage to the edges may not be visible on the provided images, due to the fact that they are cropped to reflect how the image actually presents in a frame. Any other damage or marks to the front are shown in the supplied images, which reproduce the artwork without retouching its condition. In rare cases, the back may have smudged ink or graphite that is not visible in the website images.
Use the artwork's enquiry form to request full, uncropped photographs of the front, back, edges and any other sides. We provide these free of charge, and asking for them does not commit you to a purchase.
These general notes explain what you may encounter; they do not remove your rights if a work is faulty or does not match what was agreed. If a particular condition needs to be specifically brought to your attention and separately accepted under consumer law, we will do that before you buy. You do not have to request extra photographs to keep your legal rights. In cases where you are not satisfied with the condition of the artwork you have purchased, you can make use of your right to return it within the 30 day grace period.
Photography, lighting and screens can affect how colours and details appear. Please use the stated measurements rather than judging size from a picture. For works on paper, “total dimensions” means the full sheet, while “image dimensions” means the picture on that sheet. Small measurement differences may occur; your rights still apply if a difference is significant.
An existing frame is included only if the artwork description or our agreement says so. A frame shown in a preview is an optional extra.
If you would like us to frame a work, use the framing module on the product page or the enquiry form to tell us what you want. When we receive an enquiry, we confirm the frame size, materials, price, delivery time and return conditions in writing before you order. The artwork and frame are priced separately. Sending an enquiry or saving a frame choice does not place an order or start production. We will ask for your agreement before changing an agreed order. Our Framing information explains the options and prices.
Every artwork comes with a digital Certificate of Authenticity from Largo NORD Gallery. The certificate is provided by email. You do not need a website account to receive it.
We guarantee that the work is authentic to the artist attribution under which we sell it. This promise covers authenticity and who the work is attributed to.
Details and extra documents about a work's ownership history, known as its provenance, are not automatically bundled with the artwork or its Certificate of Authenticity, but may be requested at any time before or after the sale of the artwork. We consider requests for provenance on an individual basis and reserve the right to deny access to provenance records without statement of cause. Provided provenance details and records are not covered by the guarantee for authenticity unless explicitly stated.
Prices for the artwork and any framing are shown or agreed before you buy. “Price on request” means you need to ask us for a quote. Prices include any VAT we must collect. We tell you about delivery and any other charges payable to us before you commit.
We offer free shipping for most orders. You will be informed whether you are entitled to free shipping when you enter your shopping details in the checkout screen. The full details are in Delivery and Returns.
Adding a work to your basket or sending an enquiry does not reserve it. We check availability again before checkout. You can check and correct your basket before submitting your order. Submitting it is your offer to buy. The automatic receipt tells you we have received it; it does not, by itself, mean we have accepted it. Unless we expressly accept earlier, we accept when we confirm shipment.
Available payment methods appear at checkout. Bank transfer is available by arrangement. For consumer card purchases, we normally take payment when we ship the goods. Your bank may reserve the amount earlier. If there is a justified reason for advance payment, such as making a qualifying bespoke frame, we will agree this with you separately before purchase.
If a price contains an obvious error, we may correct it and refuse or cancel the affected order only where the law allows.
We may refuse a transaction if there are reasonable grounds to suspect fraud. We may also refuse or legally cancel a sale that would break sanctions, export restrictions or other laws. We refund payments unless the law requires different treatment.
Some art transactions require identity or other checks, such as performing a Know Your Client procedure or another kind of anti-money laundering enquiry. We may be unable to proceed without the information the law requires.
Checkout offers supported destinations in the European Economic Area (EEA). Contact us about other destinations or transport arrangements. We show or agree the delivery method, price and timing before purchase.
For consumer purchases, we are responsible for the goods until you, or someone you nominate other than the carrier, receive them. A different legal rule applies if you independently hire a carrier we did not offer.
Consumers usually have a legal right to tell us they are cancelling a distance purchase within 14 days after receipt, then another 14 days to send the goods back. We also offer an extra 30-day return period. Delivery and Returns explains both, including the limited exception for custom frames. That exception never removes your rights if goods are faulty, damaged or incorrectly described.
Consumers normally have two years from delivery to complain about faults for which we are legally responsible, including faults present at delivery that only become apparent later. This applies to new and pre-owned goods. Tell us within a reasonable time after discovering the problem; a complaint within two months of discovery is always timely. Any longer protection required by applicable law remains available.
Email contact@largonord.com with your purchase details and a description of the problem.
Unique artworks and available remedies
Many artworks cannot be replaced with an identical work, and some damage cannot be repaired. You can normally choose repair or replacement where available, but we may refuse either option if it is impossible or would involve disproportionately high costs under the law.
If neither option is available, you may instead be entitled to keep the artwork with an appropriate price reduction or return it for a refund, subject to the legal conditions. We will explain the available options. You do not have to accept a different artwork instead.
Any repair or replacement provided under your legal rights is free and must be completed within a reasonable time without significant inconvenience. We cover necessary, reasonable return costs for a valid complaint.
Extension following repair
For purchases covered by the Danish rules effective from 3 September 2026, repairing a fault under these rules extends the normal two-year complaint period once by 12 months. Before repair, we explain the applicable choice of remedy and the extension. This extension does not arise simply because you report a problem.
Looking after your artwork
We provide care advice on our website, such as framing graphic artworks behind glass and keeping artworks away from direct sunlight. We are not responsible for damage caused after delivery by improper handling, unsuitable storage or display, or failure to follow appropriate care instructions.
Buying an artwork gives you ownership of the physical object. It does not transfer copyright or permission to reproduce the work unless we expressly agree otherwise. Images and other website content belong to their respective rights holders. Ask for permission where it is required; uses allowed by law remain allowed.
Do not interfere with the site, try to gain unauthorised access, introduce harmful code or use it illegally. Automated scraping, systematic extraction and mass downloading are prohibited, except for legitimate search-engine indexing, functions we provide and uses protected by law.
Your basket and any saved framing choices are stored in your browser. They may disappear if you clear website data or change browser or device. They do not reserve stock. The storefront does not provide customer accounts, baskets shared across devices or a purchase-history area.
Events beyond our reasonable control, such as serious transport disruption, natural disasters, war or government restrictions, may affect your order. If fulfilment becomes impossible and the agreement is legally cancelled, we refund payments for goods not supplied.
If we cannot resolve a dispute, eligible consumer complaints can go to Mæglingsteamet for Forbrugerklager and, where its conditions are met, Forbrugerklagenævnet through Nævnenes Hus, Toldboden 2, 8800 Viborg, Denmark. See Nævnenes Hus for eligibility and the process. You can also bring a case before a court with authority to hear it.